TECHNOLOGY SERVICES
OBJECTIVES
The key objectives for the Technology Services Program (TSD) are to:
- ensure the ABS leverages information technology strategically to support its mission and enable transformation
- ensure the ABS has effective security policies, practices and procedures
- represent the ABS and build strategic relationships in the broader Information and Communication Technology (ICT) industry, government and international statistical communities in relation to ICT and security matters
- ensure sustainability of ICT investments and services through building and maintaining a highly capable and motivated ICT workforce.
Behind the key objectives of the Technology Services Program are five business drivers:
- a focus on information management that positions the ABS to flexibly respond to a range of future statistical needs in an enterprise wide and timely manner
- increased use of the internet as a means to collaborate with others, and to collect and disseminate data and information
- ensuring our people are productive in the use of their ICT facilities
- providing strong leadership in innovation through new approaches and application of ICT to ABS business
- optimising ICT services through the adoption of frameworks, standards and good practices to improve services, lower unit costs and benchmark well with other agencies.
OUTPUTS
The main outputs of the program are:
- delivery of enterprise wide technology solutions to support statistical and business processes for the ABS
- delivery of consistent and measurable services for business and application analysis, design, programming, acquisition and commissioning services to assist in improving ABS business processes
- provision of reliable, cost effective and secure technology infrastructure, library and knowledge management services
- updates to the ABS ICT Strategy, applications architecture and infrastructure architecture to support ABS Enterprise Architecture
- implementation of the ABS ICT Workforce Plan to grow capability to meet new business and leverage new technologies.
DEVELOPMENTS
The main medium-term developments in the program are to:
- provide a secure solution for the remote execution environment for microdata (REEM) and begin integration into existing and future processes - due September 2013
- produce an efficient and effective mechanism to prioritise and provide ICT support for business applications - due December 2013
- work collaboratively to update the ABS Enterprise Architecture, through the development of application and infrastructure architecture - due December 2013
- implement and migrate business processes onto the Metadata Registry and Repository (MRR) and Business Process Management system (inSPIRE) - due July 2014
- improve productivity of ABS staff through enhanced desktop, video conferencing and mobile capabilities - due July 2014
- improve the quality of metadata classification across the ABS via the metadata authoring environment project - due July 2014
- source or design/build new tools to support a Statistical Enterprise Data Warehouse - due July 2015
- provide ICT services and systems for the 2016 Census of Population and Housing and continued development for dissemination products - due July 2017
- provide technology solutions to support ABS transformation and the ABS 2017 program of work - due July 2017
- develop enterprise wide approaches to ICT systems and services in the ABS - ongoing
- undertake security programs improvements to meet new business requirements, ICT services and government compliance - ongoing
- lead and support ABS innovation initiatives - ongoing
- strengthen internal processes and approaches through the adoption of industry standards - ongoing.
PROGRAM MANAGER
Patrick Hadley, First Assistant Statistician, Technology Services Division
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