4839.0.55.001 - Health Services: Patient Experiences in Australia, 2009
ARCHIVED ISSUE Released at 11:30 AM (CANBERRA TIME) 20/10/2011
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SATISFACTION WITH THE WAY SITUATION WAS HANDLED FOR MOST RECENT HARM OR HARMFUL SIDE-EFFECT 6.5 Satisfied with the way situation was handled for most recent harm or harmful side-effect (a), by State/Territory (See Table 6.2 for more detail) After the age of 35, levels of satisfaction with the way their situation had been dealt with by a health professional were quite varied, with people aged 45 to 54 being the most satisfied and people aged 65 to 74 being the least satisfied. Around three-quarters of people aged 15-34 were satisfied with the way their situation had been handled (see Figure 6.6). 6.6 Satisfied with the way situation was handled for most recent harm or harmful side-effect (a), by Age (See Table 6.1 for more detail) Women (76%) were slightly more likely than men (73%) to have been either satisfied or very satisfied with the way the situation had been handled for their most recent experience of harm or a harmful side-effect.
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