In 2003-04, the Office of the Tasmanian Ombudsman closed 104 complaints about the administrative actions of local government authorities in the Greater Hobart-Southern Region.
The majority of complaints in the Greater Hobart-Southern Region were closed due to discontinuation, withdrawal or lapse (38 complaints, representing 36.5% of total complaints closed), followed by no defective administration (33 complaints, representing 31.7% of total complaints closed). Some 16 complaints were substantiated or partly substantiated, representing 15.4% of total complaints closed.
In 2003-04, the Clarence local government area recorded the greatest number of complaints closed with 18 complaints, representing 17.3% of all complaints closed, followed by Glamorgan/Spring Bay with 14 complaints (13.5% of all complaints closed) and then Kingborough with 12 complaints (11.5% of all complaints closed).
COMPLAINTS TO THE OMBUDSMAN, By closure reason(a): Greater Hobart-Southern Region - 2003-04
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![](/ausstats/abs@.nsf/0/de6a723085ac6da8ca257264000caae7/Body/0.8E0!OpenElement&FieldElemFormat=gif) | No defective administration | Substantiated
(b) | Declined to
investigate (c) | Discontinued
(d) | Out of
jurisdiction | Total |
![](/ausstats/abs@.nsf/0/de6a723085ac6da8ca257264000caae7/Body/0.CE4!OpenElement&FieldElemFormat=gif) | ![](/icons/ecblank.gif) | | | | | |
Local government authority | no. | no. | no. | no. | no. | no. |
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Brighton | 4 | 1 | 1 | 1 | - | 7 |
Central Highlands | 1 | 1 | - | 1 | - | 3 |
Clarence | 11 | 2 | 1 | 4 | - | 18 |
Derwent Valley | 2 | 1 | - | 4 | 1 | 8 |
Glamorgan/Spring Bay | 3 | 7 | 1 | 3 | - | 14 |
Glenorchy | 2 | - | 1 | 6 | - | 9 |
Hobart | 1 | 2 | 2 | 3 | 2 | 10 |
Huon Valley | 2 | - | - | 4 | - | 6 |
Kingborough | 3 | 1 | 2 | 4 | 2 | 12 |
Sorell | - | - | - | 5 | 1 | 6 |
Southern Midlands | 1 | - | - | 1 | - | 2 |
Tasman | 3 | 1 | 3 | 2 | - | 9 |
Total | 33 | 16 | 11 | 38 | 6 | 104 |
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- nil or rounded to zero.
(a) Only includes cases which have been closed, and where the reason for closure has been ascertained/recorded.
(b) Includes cases where the complaint was partly substantiated.
(c) Includes cases where the ombudsman was incapable of making a determination.
(d) Includes cases that lapsed or were withdrawn.
Source: Office of the Tasmanian Ombudsman, Annual Report 2003-2004.
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