3329-11 Other Hospitality and Accommodation Managers
Organises and controls the operations of establishments such as boarding houses and hostels, in providing guest accommodation, meals and other hospitality services.
Skill Level:
The entry requirement for this occupation is an AQF Diploma or higher qualification or at least 3 years relevant experience. In some instances relevant experience is required in addition to the formal qualification. Registration or licensing may be required.
Tasks Include:
- plans and supervises activities in areas such as guest accommodation, meals and other services
- ensures observance of liquor, gaming and other laws and regulations
- ensures compliance with occupational health and safety regulations
- assesses and reviews customer satisfaction and preferences
- may provide guests with local tourism information, arrange tours and transportation, or provide other tourism-related services
- may plan and supervise activities in areas such as accounting, purchasing, gardening, functions and conferences, gaming, entertainment, housekeeping, property maintenance and security
Occupations in this group include:
Boarding House Manager
Guest House Manager
Hostel Manager
Retirement Village Manager
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