UNIT GROUP 8294 TELEMARKETERS
TELEMARKETERS telephone customers and prospective customers to promote products and services and obtain sales or arrange sales visits.
Skill Level:
The entry requirement for this unit group is the completion of compulsory secondary education or higher qualification.
Tasks Include:
- working from a script and list of contacts to promote the organisation's products or services by telephone
- creating interest in the product or service, and seeking a sale or agreement to see a sales representative
- arranging processing and despatch of products, information kits or brochures to clients of interested contacts
- arranging appointments for sales representatives
- recording changes to contact details and notes for follow-up action
Occupations:
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