3294-11 Computing Support Technician
Provides technical advice and support to users of computer software and hardware.
Skill Level:
The entry requirement for this occupation is an AQF Diploma or higher qualification or at least 3 years relevant experience. In some instances relevant experience is required in addition to the formal qualification.
Tasks Include:
- determines software and hardware requirements to provide solutions to problems
- adapts existing programs to meet users' requirements
- answers queries on software and hardware problems
- installs and downloads appropriate software
- ensures efficient use of applications and equipment
Specialisations:
Help Desk Technician
Network Support Technician
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