UNIT GROUP 3311 SHOP MANAGERS
SHOP MANAGERS organise and control the operations of retail trading establishments.
Skill Level:
The entry requirement for this unit group is an AQF Diploma or higher qualification or at least 3 years relevant experience. In some instances relevant experience is required in addition to the formal qualification.
Tasks Include:
- planning, directing and participating in the operations of the establishment
- determining product mix, stock levels and service standards
- selling products and services to customers and advising them on product use
- selecting, training and supervising staff
- maintaining records of stock levels and financial transactions
- developing and implementing marketing and promotion of goods and services
Occupations:
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