UNIT GROUP 6321 HOTEL SERVICE SUPERVISORS
HOTEL SERVICE SUPERVISORS supervise and coordinate the activities of hotel service workers.
Skill Level:
The entry requirement in this unit group is an AQF Certificate II or higher qualification or at least 1 years relevant experience. In some instances relevant experience is required in addition to the formal qualification.
Tasks Include:
- determining work requirements and allocating duties to Domestic Housekeepers, Luggage Porters and Doorpersons
- conferring with managers to coordinate activities with other organisational units
- maintaining attendance records and rosters
- explaining and enforcing safety regulations
- overseeing the work of the unit and suggesting improvements and changes
- conferring with workers to resolve grievances
- may perform front office and reception duties in hospitality establishments
Occupations:
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