UNIT GROUP 3294 COMPUTING SUPPORT TECHNICIANS
COMPUTING SUPPORT TECHNICIANS provide technical advice and support to users of computer software and hardware.
Skill Level:
The entry requirement for this unit group is an AQF Diploma or higher qualification or at least 3 years relevant experience. In some instances relevant experience is required in addition to the formal qualification.
Tasks Include:
- determining software and hardware requirements to provide solutions to problems
- adapting existing programs to meet users' requirements
- answering queries on software and hardware problems
- installing and downloading appropriate software
- ensuring efficient use of applications and equipment
Occupations: