UNIT GROUP 3323 HOTEL AND MOTEL MANAGERS
HOTEL AND MOTEL MANAGERS organise and control the operations of hotels or motels in providing guest accommodation, meals and other services.
Skill Level:
The entry requirement for this unit group is an AQF Diploma or higher qualification or at least 3 years relevant experience. In some instances relevant experience is required in addition to the formal qualification.
Tasks Include:
- overseeing reservation, reception, room service and housekeeping activities
- planning and supervising entertainment activities
- supervising security arrangements and garden and property maintenance
- planning and supervising bar, restaurant, function and conference activities
- observes liquor, gaming and other laws and regulations
- ensuring compliance with occupational health and safety regulations
- assessing and reviewing customer satisfaction and preferences
- overseeing accounting and purchasing activities
Occupations: