In 2001-02, the Office of the Tasmanian Ombudsman closed 106 complaints about the administrative actions of local government authorities in the Greater Hobart-Southern Region.
The majority of complaints in the Greater Hobart-Southern Region were closed due to no defective administration (36 complaints, representing 34.0% of total complaints closed), followed by discontinuation, withdrawal or lapse (30 complaints, representing 28.3% of total complaints closed). Some 12 complaints were substantiated or partly substantiated, representing 11.3% of total complaints closed.
In 2001-02, the Clarence local government area recorded the greatest number of complaints closed with 21 complaints, representing 19.8% of all complaints closed, followed by Hobart with 19 complaints (17.9% of all complaints closed) and then Kingborough with 14 complaints (13.2% of all complaints closed).
COMPLAINTS TO THE OMBUDSMAN, By closure reason(a): Greater Hobart-Southern Region - 2001-02
|
| No defective administration | | Substantiated
(b) | | Declined to investigate
(c) | | Discontinued
(d) | | Out of jurisdiction | | Total |
|
| | | | | | | | | | |
Local government authority | no. | | no. | | no. | | no. | | no. | | no. |
|
Brighton | 3 | | | | 1 | | 2 | | - | | 7 |
Central Highlands | 1 | | - | | - | | - | | - | | 1 |
Clarence | 8 | | - | | 5 | | 6 | | 2 | | 21 |
Derwent Valley | 3 | | - | | - | | 2 | | 1 | | 6 |
Glamorgan/Spring Bay | 3 | | 2 | | - | | 1 | | - | | 6 |
Glenorchy | 3 | | 2 | | 1 | | 3 | | - | | 9 |
Hobart | 7 | | 2 | | 4 | | 4 | | 2 | | 19 |
Huon Valley | 3 | | - | | 1 | | 3 | | 1 | | 8 |
Kingborough | 3 | | 1 | | 3 | | 5 | | 2 | | 14 |
Sorell | 1 | | 4 | | 2 | | 2 | | 1 | | 10 |
Southern Midlands | - | | - | | - | | 1 | | - | | 1 |
Tasman | 1 | | - | | 2 | | 1 | | - | | 4 |
Total | 36 | | 12 | | 19 | | 30 | | 9 | | 106 |
|
- nil or rounded to zero
(a) Only includes cases which have been closed, and where the reason for closure has been ascertained/recorded.
(b) Includes cases where the complaint was partly substantiated.
(c) Includes cases where the ombudsman was incapable of making a determination.
(d) Includes cases that lapsed or were withdrawn.
Source: Office of the Tasmanian Ombudsman, Annual Report 2001-2002. |