In 2003-04, the Office of the Tasmanian Ombudsman closed 20 complaints about the administrative actions of local government authorities in the Mersey-Lyell Region.
The majority of complaints in the Mersey-Lyell Region were closed due to discontinuation, withdrawal or lapse (9 complaints representing 45.0% of total complaints closed), followed by declined to investigate (6 complaints representing 30.0% of total complaints closed) and 1 complaint was substantiated or partly substantiated, representing 5.0% of total complaints closed.
In 2003-04, the Waratah/Wynyard local government area recorded the greatest number of complaints closed (5 complaints representing 25.0% of total complaints closed), followed by Burnie and Kentish (4 complaints representing 20.0% each of total complaints closed).
COMPLAINTS TO THE OMBUDSMAN, By closure reason(a): Mersey-Lyell Region - 2003-04
|
 | No defective administration | Substantiated
(b) | Declined to
investigate (c) | Discontinued
(d) | Out of
jurisdiction | Total |
 |  |  |  |  |  |  |
| Local government authority | no. | no. | no. | no. | no. | no. |
|
| Burnie | - | - | 1 | 2 | 1 | 4 |
| Central Coast | - | - | 2 | - | - | 2 |
| Circular Head | - | - | - | 2 | - | 2 |
| Devonport | - | - | - | - | - | - |
| Kentish | 1 | 1 | 1 | 1 | - | 4 |
| King Island | - | - | - | 1 | - | 1 |
| Latrobe | - | - | - | 2 | - | 2 |
| Waratah/Wynyard | 1 | - | 2 | 1 | 1 | 5 |
| West Coast | - | - | - | - | - | - |
| Total | 2 | 1 | 6 | 9 | 2 | 20 |
|
- nil or rounded to zero.
(a) Only includes cases which have been closed, and where the reason for closure has been ascertained/recorded.
(b) Includes cases where the complaint was partly substantiated.
(c) Includes cases where the ombudsman was incapable of making a determination.
(d) Includes cases that lapsed or were withdrawn.
Source: Office of the Tasmanian Ombudsman, Annual Report 2003-2004.
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