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UNIT GROUP 1421 RETAIL MANAGERS

RETAIL MANAGERS organise and control the operations of establishments which provide retail services.

Indicative Skill Level:
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:
NZ Register Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

Tasks Include:

• determining product mix, stock levels and service standards
• formulating and implementing purchasing and marketing policies, and setting prices
• promoting and advertising the establishment's goods and services
• selling goods and services to customers and advising them on product use
• maintaining records of stock levels and financial transactions
• undertaking budgeting for the establishment
• controlling selection, training and supervision of staff
• ensuring compliance with occupational health and safety regulations

Occupations:
142111 Retail Manager (General)
142112 Antique Dealer
142113 Betting Agency Manager
142114 Hair or Beauty Salon Manager
142115 Post Office Manager
142116 Travel Agency Manager

Alternative Titles:
Retail Store Manager
Shop Manager

Organises and controls the operations of a retail trading establishment.

Retail Pharmacists are excluded from this occupation. Retail Pharmacists are included in Unit Group 2515 Pharmacists, in Occupation 251513 Retail Pharmacist.

Skill Level: 2

Specialisations:

Newsagent
Snack Bar Manager

Buys and sells antiques such as furniture, art, jewellery and china. May also clean, restore and value antiques. Registration or licensing may be required.

Skill Level: 2

Organises and controls the operations of a branch of a betting agency. Registration or licensing is required.

Skill Level: 2

Organises and controls the operations of a hairdressing or beauty salon. Registration or licensing may be required.

Skill Level: 2

Organises and controls the operations of a post office.

Skill Level: 2

Organises and controls the operations of a travel agency. Registration or licensing may be required.

Skill Level: 2