UNIT GROUP 5615 SURVEY INTERVIEWERS

SURVEY INTERVIEWERS interview people and record their responses to survey and market research questions on a range of topics.

Indicative Skill Level:
Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:
NZ Register Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks Include:

• contacting people face-to-face and via the telephone to conduct surveys
• recording answers to survey questions manually and electronically
• recording the distribution of questionnaires
• collecting questionnaires and returning them to supervisors
• scanning questionnaires to ensure that important questions have been answered
• may interview people at random in crowds and on the street
• may provide self-completion questionnaires
• may encode responses and check their consistency
• may work in a call centre

Occupation:
561511 Survey Interviewer

Alternative Title:
Interviewer

Interviews people and records their responses to survey and market research questions on a range of topics. May work in a call centre.

Skill Level: 5

Specialisation:

Market Research Interviewer