The ABS will be closed from 12.00pm, 24 December 2024 and will reopen at 9.00am, 2 January 2025. During this time there will be no statistical releases and our support functions will be unavailable. The ABS wishes you a safe and happy Christmas.

Household survey help request form

If you need help completing your ABS survey, please fill in some contact details and we will get back to you as soon as we can. We will not share your details with anyone outside the ABS. Please see the ABS Privacy Policy and Collection Notice for more information.

Fields marked with an asterisk (*) are required.
The Obligation ID is located above your address on your ABS survey letter.
State or territory
Enter the phone number that we can use to contact you about your query. If you do not enter a valid phone number, it will be harder for us to contact you.
We will do our best to contact you at the time you have provided, but it may not always be possible. Our standard hours are 9am to 7pm AEST (9am to 8pm during daylight savings).
The name of your survey will be on the letter or email we sent you.
If you would like to call and talk to one of our team, please see our Contact Us page for the relevant phone number for your survey.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.