3311-11	Shop Manager
	Store Manager

Organises and controls the operations of a retail trading establishment.

Skill Level:
The entry requirement for this occupation is an AQF Diploma or higher qualification or at least 3 years relevant experience. In some instances relevant experience is required in addition to the formal qualification.

Tasks Include:

• plans, directs and participates in the operations of the establishment
• determines product mix, stock levels and service standards
• sells products and services to customers and advises them on product use
• selects, trains and supervises staff
• maintains records of stock levels and financial transactions
• undertakes business planning and budgeting for the store
• develops and implements marketing and promotion of goods and services
• ensures merchandise is well presented to enhance the shop's image
• ensures that shop premises, fixtures and fittings are cleaned and maintained
• supervises store security and cash handling procedures
• arranges the purchase and pricing of goods for sale
  

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