1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, First Edition, Revision 1

ARCHIVED ISSUE Released at 11:30 AM (CANBERRA TIME) 25/06/2009

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Contents >> Major Group 4 Community and Personal Service Workers >> SUB-MAJOR GROUP 43 Hospitality Workers >> MINOR GROUP 431 Hospitality Workers >> UNIT GROUP 4315 Waiters

UNIT GROUP 4315 WAITERS

WAITERS serve food and beverages in hotels, restaurants, clubs and dining establishments.

Indicative Skill Level:
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

setting and arranging tables
greeting customers and presenting them with menus and beverage lists
taking orders and relaying them to kitchen and bar staff
serving food and beverages
opening bottles and pouring beverages
clearing tables and returning dishes and cutlery to kitchen
removing empty bottles and used glasses from tables, and refilling and replacing glasses
collecting payments for sales and operating point of sales machines and cash registers
may recommend wines to complement food

Occupation:

431511 Waiter

431511 WAITER

Alternative Title:

Food and Beverage Attendant

Serves food and beverages in a hotel, restaurant, club or dining establishment.

Skill Level: 4

Specialisations:

Drink Waiter

Formal Service Waiter

Silver Service Waiter

Sommelier

Wine Steward