In 2003-04, the Office of the Tasmanian Ombudsman closed 41 complaints about the administrative actions of local government authorities in the Northern Region.
The majority of complaints in the Northern Region were closed due to the ombudsman declining to investigate (16 complaints representing 39.0% of total complaints closed), followed by no defective administration (11 complaints representing 26.8% of total complaints closed) and discontinuation, withdrawal or lapse (11 complaints representing 26.8% of total complaints closed). Some 3 complaints were substantiated or partly substantiated, representing 7.3% of total complaints closed.
In 2003-04, the Launceston local government area recorded the greatest number of complaints closed (13 complaints representing 31.7% of total complaints closed), followed by Break O'Day with 8 complaints (19.5% of total complaints closed) and then Northern Midlands with 7 complaints (17.1% of total complaints closed).
COMPLAINTS TO THE OMBUDSMAN, By closure reason(a): Northern Region - 2003-04
|
 | No defective administration | Substantiated
(b) | Declined to investigate (c) | Discontinued
(d) | Out of
jurisdiction | Total |
 | | | | | | |
| Local government authority | no. | no. | no. | no. | no. | no. |
|
| Break O'Day | 4 | 1 | - | 3 | - | 8 |
| Dorset | - | - | 2 | - | - | 2 |
| Flinders | - | - | - | - | - | - |
| George Town | 1 | 1 | 1 | 1 | - | 4 |
| Launceston | 4 | 1 | 6 | 2 | - | 13 |
| Meander Valley | - | - | - | 3 | - | 3 |
| Northern Midlands | - | - | 6 | 1 | - | 7 |
| West Tamar | 2 | - | 1 | 1 | - | 4 |
| Total | 11 | 3 | 16 | 11 | - | 41 |
|
- nil or rounded to zero.
(a) Only includes cases which have been closed, and where the reason for closure has been ascertained/recorded.
(b) Includes cases where the complaint was partly substantiated.
(c) Includes cases where the ombudsman was incapable of making a determination.
(d) Includes cases that lapsed or were withdrawn.
Source: Office of the Tasmanian Ombudsman Annual Report 2003-2004.
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