In 2003-04, the Office of the Tasmanian Ombudsman closed 165 complaints about the administrative actions of local government authorities. This was a 5.8% increase from the 156 complaints closed in 2002-03, and a 14.9% decrease from the 194 complaints closed in 2001-02.
In 2003-04, the Greater Hobart-Southern Region recorded the greatest number of complaints closed with 104, representing 63.0% of all complaints closed in the state, followed by the Northern Region with 41 (24.8%) and then Mersey-Lyell with 20 (12.1%). The Greater Hobart-Southern Region had the highest proportion of claims closed due to no defective administration (31.7%) and the highest proportion of claims substantiated or partly substantiated (15.4%).
![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.4D0!OpenElement&FieldElemFormat=gif) | COMPLAINTS TO THE OMBUDSMAN, By closure reason(a): Tasmanian regions
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![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.99E!OpenElement&FieldElemFormat=gif) | ![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.A36!OpenElement&FieldElemFormat=gif) | No defective administration | Substantiated
(b) | Declined to
investigate(c) | Discontinued
(d) | Out of
jurisdiction | Total | ![](/icons/ecblank.gif) |
Region of local government authorities | no. | no. | no. | no. | no. | no. | ![](/icons/ecblank.gif) |
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2001-02 | ![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.15E6!OpenElement&FieldElemFormat=gif) | ![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.167E!OpenElement&FieldElemFormat=gif) | ![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.1716!OpenElement&FieldElemFormat=gif) | ![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.17AE!OpenElement&FieldElemFormat=gif) | ![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.1846!OpenElement&FieldElemFormat=gif) | ![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.18DE!OpenElement&FieldElemFormat=gif) | ![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.19D0!OpenElement&FieldElemFormat=gif) |
![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.1A68!OpenElement&FieldElemFormat=gif) | Greater Hobart-Southern | 36 | 12 | 19 | 30 | 9 | 106 | ![](/icons/ecblank.gif) |
![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.1E7E!OpenElement&FieldElemFormat=gif) | Northern | 11 | 4 | 19 | 10 | 2 | 46 | ![](/icons/ecblank.gif) |
![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.2282!OpenElement&FieldElemFormat=gif) | Mersey-Lyell | 15 | 5 | 7 | 13 | 2 | 42 | ![](/icons/ecblank.gif) |
![](/icons/ecblank.gif) | Tasmania | 62 | 21 | 45 | 53 | 13 | 194 | ![](/icons/ecblank.gif) |
![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.2AEA!OpenElement&FieldElemFormat=gif) | ![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.2B82!OpenElement&FieldElemFormat=gif) | ![](/icons/ecblank.gif) | ![](/icons/ecblank.gif) | ![](/icons/ecblank.gif) | ![](/icons/ecblank.gif) | ![](/icons/ecblank.gif) | ![](/icons/ecblank.gif) | ![](/icons/ecblank.gif) |
2002-03 | ![](/icons/ecblank.gif) | ![](/icons/ecblank.gif) | ![](/icons/ecblank.gif) | ![](/icons/ecblank.gif) | ![](/icons/ecblank.gif) | ![](/icons/ecblank.gif) | ![](/icons/ecblank.gif) |
![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.2E22!OpenElement&FieldElemFormat=gif) | Greater Hobart-Southern | 44 | 21 | 13 | 15 | 4 | 97 | ![](/icons/ecblank.gif) |
![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.2FDE!OpenElement&FieldElemFormat=gif) | Northern | 11 | - | 14 | 10 | 2 | 37 | ![](/icons/ecblank.gif) |
![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.318A!OpenElement&FieldElemFormat=gif) | Mersey-Lyell | 5 | 3 | 6 | 6 | 2 | 22 | ![](/icons/ecblank.gif) |
![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.333A!OpenElement&FieldElemFormat=gif) | Tasmania | 60 | 24 | 33 | 31 | 8 | 156 | ![](/icons/ecblank.gif) |
![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.34E8!OpenElement&FieldElemFormat=gif) | ![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.3580!OpenElement&FieldElemFormat=gif) | | | | | | | ![](/icons/ecblank.gif) |
2003-04 | | | | | | | |
![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.3E38!OpenElement&FieldElemFormat=gif) | Greater Hobart-Southern | 33 | 16 | 11 | 38 | 6 | 104 | ![](/icons/ecblank.gif) |
![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.3FF6!OpenElement&FieldElemFormat=gif) | Northern | 11 | 3 | 16 | 11 | - | 41 | ![](/icons/ecblank.gif) |
![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.41A2!OpenElement&FieldElemFormat=gif) | Mersey-Lyell | 2 | 1 | 6 | 9 | 2 | 20 | ![](/icons/ecblank.gif) |
![](/AUSSTATS/abs@.nsf/7d12b0f6763c78caca257061001cc588/7b767a77a66fd27aca25710a001a8852/Body/0.4352!OpenElement&FieldElemFormat=gif) | Tasmania | 46 | 20 | 33 | 58 | 8 | 165 | ![](/icons/ecblank.gif) |
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- nil or rounded to zero
(a) Only includes cases which have been closed, and where the reason for closure has been ascertained/recorded.
(b) Includes cases where the complaint was partly substantiated.
(c) Includes cases where the ombudsman was incapable of making a determination.
(d) Includes cases that lapsed or were withdrawn.
Source: Office of the Tasmanian Ombudsman, Annual Report 2001-2002, Annual Report 2002-2003, Annual Report 2003-2004. |
FURTHER INFORMATION