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The telecommunications services industry consists primarily of businesses providing telecommunications services by wire, cable or radio. Activities undertaken by the industry include cable and communication channel services, network communication services, operation of radio relay stations, satellite communications services, telecommunications, telephone services, teleprinter and telex services and operation of television relay stations.

Following the commencement of the Telecommunications Act 1997 (Cwlth) and associated legislation on 1 July 1997, particularly the deregulation of the telecommunication market and the introduction of open competition, there have been substantial changes in the telecommunications industry.