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In 2003-04, the Office of the Tasmanian Ombudsman closed 104 complaints about the administrative actions of local government authorities in the Greater Hobart-Southern Region.

The majority of complaints in the Greater Hobart-Southern Region were closed due to discontinuation, withdrawal or lapse (38 complaints, representing 36.5% of total complaints closed), followed by no defective administration (33 complaints, representing 31.7% of total complaints closed). Some 16 complaints were substantiated or partly substantiated, representing 15.4% of total complaints closed.

In 2003-04, the Clarence local government area recorded the greatest number of complaints closed with 18 complaints, representing 17.3% of all complaints closed, followed by Glamorgan/Spring Bay with 14 complaints (13.5% of all complaints closed) and then Kingborough with 12 complaints (11.5% of all complaints closed).

COMPLAINTS TO THE OMBUDSMAN, By closure reason(a): Greater Hobart-Southern Region - 2003-04
	No defective administration	Substantiated (b)	Declined to investigate (c)	Discontinued (d)	Out of jurisdiction	Total
Local government authority	no.	no.	no.	no.	no.	no.
Brighton	4	1	1	1	-	7
Central Highlands	1	1	-	1	-	3
Clarence	11	2	1	4	-	18
Derwent Valley	2	1	-	4	1	8
Glamorgan/Spring Bay	3	7	1	3	-	14
Glenorchy	2	-	1	6	-	9
Hobart	1	2	2	3	2	10
Huon Valley	2	-	-	4	-	6
Kingborough	3	1	2	4	2	12
Sorell	-	-	-	5	1	6
Southern Midlands	1	-	-	1	-	2
Tasman	3	1	3	2	-	9
Total	33	16	11	38	6	104
- nil or rounded to zero. (a) Only includes cases which have been closed, and where the reason for closure has been ascertained/recorded. (b) Includes cases where the complaint was partly substantiated. (c) Includes cases where the ombudsman was incapable of making a determination. (d) Includes cases that lapsed or were withdrawn. Source: Office of the Tasmanian Ombudsman, Annual Report 2003-2004.