Roles & Responsibilities
 

The following information describes the roles and responsibilities of the Delegate and Contact Officer.

Delegate

An organisation's Delegate:

  • is usually at a more senior level than the Contact Officer
  • will act as another point of contact for their organisation when the ABS can't get in touch with a Contact Officer(s)
  • can request that a Contact Officer be added or removed from the organisation.

Contact Officer

An organisation's Contact Officer is responsible for:
  • acting as the point of contact for the ABS when arranging ABS subscriptions
  • arranging payment to the ABS for data series subscriptions by the organisation
  • removing users who are no longer with their organisation or notifying the ABS to remove them
  • maintaining their organisation's contact details in the Registration Centre
  • assisting the ABS when there has been a breach by a member of their organisation.

It is recommended that organisations have multiple Contact Officers.