3399-25 Travel Agency Manager

Organises and controls the operations of a travel agency.

Skill Level:
The entry requirement for this occupation is an AQF Diploma or higher qualification or at least 3 years relevant experience. In some instances relevant experience is required in addition to the formal qualification. Registration or licensing may be required.

Tasks Include:

  • provides advice on travel options, transport and accommodation costs and travel documentation
  • liaises with tour operators and transport providers such as airlines, to develop packages and negotiate prices and tour inclusions
  • plans and implements budgets, policies and procedures
  • selects, trains and supervises staff
  • markets package deals such as tours and group travel
  • may arrange and confirm transport, accommodation bookings, travellers cheques, visas and associated documentation



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